Contact Us
Whether you need help with a quote, have a general question about private medical insurance introductions, or want to raise a concern, our support team is ready to assist you.
Email: support@fasterhealthcover.com
Please include your full name, a clear subject line, and as much relevant detail as possible so we can respond quickly and accurately.
How We Can Help
Faster Health Cover is a customer introduction specialist. We help UK residents explore private medical insurance options by connecting them with authorised FCA-regulated brokers or insurers who can provide relevant quotes.
Our support team can help with the following types of enquiries:
- Questions about how the quote process works
- Help understanding what information is needed to request a quote
- General questions about Faster Health Cover and how introductions work
- Website feedback, accessibility issues, or technical problems
- Requests related to your personal data or privacy preferences
Before You Email Us
To help us respond as quickly as possible, please include the following details where relevant:
Your contact details
Your full name and the email address you would like us to reply to. If you have already submitted an enquiry, please mention the approximate date and any reference information you have.
The reason for your message
Tell us whether your message is about a quote, a website issue, a privacy request, or another topic. A short, clear subject line helps us route your email to the right person.
Useful background
If your question relates to a quote enquiry, include any non-sensitive details that may help, such as whether the enquiry was for an individual, couple, or family. Please do not send payment card details or unnecessary sensitive medical information by email.
Response Times
We aim to reply to all emails sent to support@fasterhealthcover.com as promptly as possible during normal UK business hours. Response times may vary depending on the volume of enquiries and the complexity of your request.
If your enquiry relates to an active insurance quote or policy discussion, please note that detailed product advice and policy wording questions are handled by the authorised FCA-regulated broker or insurer you are introduced to, not by Faster Health Cover directly.
What Faster Health Cover Does
Faster Health Cover introduces customers to authorised FCA-regulated brokers or insurers who can send relevant private medical insurance quotes. We are not an independent price comparison website and we are not an insurance brokerage. We do not offer financial advice.
When you request a quote through our service, you may be contacted by a partner who is authorised and regulated by the Financial Conduct Authority. That partner can discuss cover options, pricing, and policy details with you.
Privacy & Data Requests
If your message concerns how we collect, use, or store personal information, please review our Privacy Policy first. For privacy-related requests, you can still contact us at support@fasterhealthcover.com and clearly mark your email as a privacy enquiry.
When contacting us about personal data, please provide enough information for us to identify your request securely. We may need to ask additional questions to verify your identity before disclosing or amending personal information.
Website Feedback
If you experience a technical issue on this website, please tell us:
- The page you were visiting
- The device and browser you were using
- What you were trying to do
- What happened instead, including any error messages if available
This information helps us investigate problems more quickly and improve the experience for everyone.
Important Notes
- Faster Health Cover earns a fee by introducing you to an authorised FCA-regulated broker or insurer.
- We do not provide regulated financial advice.
- Any quote, cover recommendation, or policy documentation will come from the relevant regulated partner.
- Please do not share passwords, payment card numbers, or unnecessary sensitive medical details by email.
Get In Touch
For all support enquiries, please email us directly:
We look forward to hearing from you and will do our best to help.